Privacy Policy

HeroSpin is the data controller responsible for managing and protecting your personal information. We determine how and why your data is processed in accordance with applicable data protection laws. For any questions or privacy-related requests, you may contact our Data Protection Officer at [email protected].

Data We Collect

We collect personal data you provide when registering an account or using our services, such as your name, contact details, date of birth, address, and identification documents. Additional information – like banking details, proof of funds, and financial records – may be required for regulatory compliance, including Know Your Customer (KYC) and Anti-Money Laundering (AML) verification.

Automatically collected data includes your IP address, device type, operating system, and usage logs (such as session duration and navigation activity). We may also infer your general location and use cookies or similar technologies to enhance service performance.

We may receive additional information from public databases or authorized third parties to confirm your identity and maintain compliance with legal obligations.

Use of Data

Your data is processed to:
• Provide and improve our gaming and betting services.
• Verify identity and prevent fraud or misuse.
• Comply with legal and licensing requirements.
• Communicate updates, resolve issues, and ensure service security.
• Deliver relevant marketing where permitted by law.

Your Rights

You have the right to access, correct, delete, or restrict the processing of your data, as well as request data transfer or withdraw consent at any time. To exercise these rights, contact [email protected].

Data Protection

HeroSpin applies strict administrative, technical, and physical safeguards to secure your information. While no system is completely immune to risk, we continuously review and enhance our security protocols to ensure maximum protection of your personal data.